Garden set ordered with return email , that they would reply back as long as possible vwb the delivery time . Heard nothing and called himself . Garden table was not in stock , was due to arrive at the end of April . 1 may called again , and now become half meei , again no buyback . Wild rebooking to another table in stock online , and be called a liar , Sent the print screen . Horn was thrown on it . Called back , and I was asked to cancel the order . Never again !
Response from the company
Dear M.K., We deeply regret that you have this experience with our company. Unfortunately, we are indeed experiencing delays caused by the global corona pandemic at the moment. Many products, especially from Asia, do not arrive or arrive delayed. As a result, it may take a while before we can give customers a feedback regarding the delivery time. As for throwing the horn on it, this is correct, our colleague has chosen not to listen to a tirade and we support this. You received the amount refunded on the same day, so we hope you have met with this sufficiently. With kind greetings, The team of Wakefield XL
Excellent reliable company
Good articles, wide choice, enthusiastic sellers, fast handling on pick-up in warehouse.
Online contact could be better.
Good communication and beautiful products
Nice bench, good contact with you despite a somewhat longer delivery time
I have already passed on some negatives.
There's a nut in one of the holes.. I just put a thick plug in there and turned a wood screw in it.. It's not quite pretty., But it's stuck Apparently this slipped through the control, around the screw hole a white pinstripe was visible. I took a picture of it..
Should this still cause problems, I'll let you know..
Good morning service nice chairs
Super good service and nice delivery driver. During corona, we had 2 cabinets ordered by video calling. This went well, except that the internet connection did not go well everywhere in the property. They too had to row with the belts they had so no problem! The day after we ordered we received a call that the delivery was unfortunately postponed from 7 to 12 weeks. Okay, sucks., but hey nothing to do. In the end, the cupboards came as if still 8 weeks and was brought by a super nice delivery driver, which we have of course provided with a tip! All in all had a great experience with WiegersXL
Just gone great
Super shop with very nice furniture and nice staff we are super happy with our garden chairs definitely recommended
Beautiful product and good communication about delivery
Friendly telephone communication also when resolving a small complaint.
Good and smooth delivery.
Thank you for taking my delivery requirements into account.